About the Company

At Telstra Broadcast Services, we help broadcast, media, sports, and entertainment companies deliver thousands of hours of live sports, news and entertainment to billions of fans and viewers around the world. Supported by our international field services, special events teams, and worldwide broadcast operations centres, our dedicated team of media industry professionals provides global connectivity and innovative managed media solutions to hundreds of customers globally. Join a team who’s passionate about their work and better because of our people!

About the Role

We are currently seeking multiple full time permanent Ingest Senior to join our dedicated team.  

In this role, you will be responsible for the following:

• Support day‑to‑day ingest operations and provide hands‑on assistance to the Ingest team
• Train and mentor junior operators, maintaining workflow documentation and best practices
• Assist with managing a rotating 24/7 roster, including freelancer backfill
• Support media workflows and content delivery, coordinating across operational and engineering teams
• Monitor system performance, investigate incidents, and support root cause analysis for operational issues
• Provide onsite support during key events or high‑demand periods
• Maintain and update operational procedures, SOPs, and training materials
• Assist with testing activities, including test planning, execution, and issue analysis
• Act as a key client contact for ingest activities, managing escalations and incident reporting.

About You

The ideal applicant will possess:

• 2+ years’ experience in a broadcast, production, or digital cinema environment
• Strong understanding of ingest workflows, broadcast standards, and operational processes
• Proven ability to work in fast‑paced, deadline‑driven environments
• Strong communication, attention to detail, and problem‑solving skills
• Collaborative, adaptable team player with solid Microsoft Office skills

Benefits

• TBS Additional Day of Leave to be taken each year for all permanent employees.
• TBS promotes an inclusive and diverse culture with inclusivity at all levels, ensuring that employees from different backgrounds feel valued and respected.
• TBS offers ongoing opportunities for professional growth and development, helping employees advance their careers.
• TBS encourages creativity and innovation, allowing employees to explore new ideas and contribute to the organisation’s success

Apply Now

Where a candidate feels that they may not meet the experience requirements as set out in this role specification, they should call these out in their application. TBS is committed to ensuring that those who have an interest in this role receive appropriate training to enable them to develop and be fully effective in this role. 

Applicants will need to have full working rights within Australia.  We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability.  

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